Owner FAQs

We provide a full range of property management services including tenant screening, rent collection, maintenance coordination, lease preparation, property marketing, and financial reporting. Whether you own a single rental unit or a portfolio of properties, we tailor our services to meet your specific needs.

We strive to find the right tenant—not just the fastest one. Our high-quality screening process goes beyond a simple credit check. We gather extensive information to evaluate each applicant thoroughly, including credit reports, employment verification, debt-to-income ratios, eviction history, criminal background, and references from previous landlords. This comprehensive approach ensures we place responsible tenants who are more likely to pay on time and care for your property long-term.

We prioritize keeping your tenants satisfied. Tenants can submit maintenance requests through a secure online portal, available 24/7. We promptly coordinate with local vendors to resolve issues quickly and professionally. Our goal is to ensure your property is well-maintained year-round.

Property owners are not required to accept Section 8 tenants unless local laws mandate it. We can check applicable regulations in your area.

Yes, we are a licensed property management company, ensuring compliance with all relevant industry standards and regulations.

Yes, an emergency phone number is provided for true emergencies only. General inquiries will be handled during normal business hours.

Yes, we offer direct deposit for owner disbursements, ensuring a smooth and timely transfer of rental income.

Owners must review and sign all lease documents.

Yes, we also offer real estate sales services. If you are interested in buying or selling, we can discuss available options.

Owner disbursements are made on a regular schedule, typically via direct deposit 5-10 days after rent is collected.

We offer multiple rent payment options, including online payments, to ensure a smooth collection process. Late payments are addressed according to lease terms.

Lease terms vary based on market conditions and owner preferences, but one year leases are the standard. long. Other lease term options may be available upon request.

Security deposit amounts typically align with market standards and legal requirements. The specific amount may depend on factors such as rent price.

We can begin managing your property as soon as the necessary agreements are completed and the property is ready for leasing.

We manage a variety of property types, including single-family homes, condos, town homes and apartments.

Owners can access reports through their owner portal.

Security deposits are typically held in a dedicated account, as required by state laws.